Returns and cancelations can be made within 14 days of purchase providing that items are returned in a clean, unworn condition that your order left my Studio in. For hygiene reasons, any earrings that have been worn, I cannot accept returns on unless the items are faulty. Should you wish/need to return or exchange any item(s) please contact me by email at hellostudioides.co.uk. Items should be returned in a clean, unworn condition with all the original packaging to: Studio Ides, 51 Almond Drive, Glasgow, G66 4JH. Customers are responsible for return shipping costs and for ensuring the items return safely to me – proof of postage/tracking is recommended.